Last Updated: September 17, 2026

KS Elevated Living Realty Group (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit kselevatedliving.com or another website we operate that links to this policy, contact us, request real estate services, or participate in our SMS messaging program.

It also explains your privacy choices and includes the Terms and Conditions for our SMS program.

1. Information We Collect

Information you provide

We collect personal information you voluntarily provide when you complete a form, request information, schedule an appointment, communicate with us, or use our real estate services. Depending on your interaction, this may include:

• Your name.

• Email address and telephone number.

• Mailing or property address.

• Preferred contact method.

Information about your buying or selling goals, property preferences, and timeline.

Appointment details and the contents of your inquiries or correspondence.

Your communication preferences, SMS consent, and opt-out requests.

Please do not submit Social Security numbers, bank account information, passwords, or other sensitive documents through a general website contact form. If sensitive information is needed for a transaction, contact us to arrange an appropriate method.

Information from other sources

We may receive information from public property records, referrals, real estate platforms, marketing partners, social media platforms, and other sources permitted by law. This may include contact details, property information, and information about your interest in our services.

Receiving a telephone number from another source does not, by itself, establish consent to receive SMS messages from us.

Website and technical information

Depending on the website features and technologies in use, our website and service providers may collect technical information such as your IP address, browser and device type, referring page, pages visited, and the date and time of your visit.

See “Cookies and Similar Technologies” below for more information.

2. How We Use Your Information

We use personal information as reasonably necessary to:

• Respond to questions and requests.

• Provide and coordinate real estate services.

• Understand your property preferences and goals.

• Schedule appointments and send confirmations, reminders, and schedule updates.

• Communicate about an inquiry or an ongoing transaction.

• Send communications you request or authorize, subject to applicable law.

• Maintain business records and communication preferences.

• Operate, maintain, and improve our website and services.

• Protect our systems, prevent fraud, and address misuse.

• Comply with legal, regulatory, and contractual obligations.

Where consent is required, we obtain it before using your information for that purpose. We do not treat your acceptance of this Privacy Policy as blanket consent to marketing calls or text messages.

3. How We Disclose Information

We may disclose information in the following circumstances, subject to the special protections for mobile information and SMS consent described below.

Service providers

We may disclose information to providers that help us operate our business, such as website hosting, customer relationship management, scheduling, email, messaging, technical support, and secure document service providers.

These providers are authorized to process information for the services they perform for us, subject to applicable obligations and restrictions.

Real estate services and transactions

When necessary to provide services you request, we may disclose relevant information to the brokerage and professionals involved in your transaction, such as cooperating agents, closing attorneys, lenders, inspectors, or other providers, as authorized or permitted by law.

Legal and security purposes

We may disclose information when required by law or valid legal process, to comply with regulatory requirements, or when reasonably necessary to protect rights, safety, property, or the security of our services.

Business changes

Information may be disclosed as part of a lawful business reorganization, merger, or transfer, subject to applicable privacy obligations. Such a transaction does not authorize the use of mobile information or SMS consent for another party’s marketing.

At your direction

We may disclose information for another purpose when you specifically authorize or direct us to do so.

4. Mobile Information and SMS Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We may provide mobile information to service providers and subcontractors solely as needed to support our messaging program, including message delivery and customer service. These providers may not use that information for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional use. Access is limited to providers that need it to operate and support our messaging program, or disclosures required by law.

Other disclosure provisions in this Privacy Policy do not authorize sharing SMS opt-in data or consent for unrelated purposes.

5. SMS Terms and Conditions

1. Program purpose

• KS Elevated Living Realty Group uses SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.

• Participation is voluntary. We obtain consent where required before sending messages. SMS consent is not a condition of purchasing property or services.

2. Canceling and rejoining

• You can cancel the SMS service at any time. Just text “STOP” in reply to a message from us.

• After you send the SMS message “STOP,” we will send you an SMS message confirming that you have been unsubscribed. After this confirmation, you will no longer receive SMS messages from our program unless you sign up again.

• If you want to join again, sign up as you did the first time, and we will resume sending SMS messages after receiving your renewed consent.

• You may also contact us to request that messages stop. We honor other clear requests to withdraw consent as required by applicable law.

3. Help and support

• If you experience issues with the messaging program, reply with the keyword “HELP” for assistance, or contact us directly:

• Email: kenyattissurratt@kw.com

• Phone: (704) 674-9064

4. Carrier liability

• Carriers are not liable for delayed or undelivered messages.

5. Message frequency and charges

• Message and data rates may apply to messages sent to you from us and to messages sent by you to us. Message frequency may vary depending on your appointments, requests, and service activity.

• If you have questions about your text or data plan, contact your wireless provider.

6. Cookies and Similar Technologies

Our website and its providers may use cookies or similar technologies to operate website features, remember preferences, maintain security, and understand how visitors use the site.

You can manage cookies through your browser settings and any privacy controls available on the website. Blocking some cookies may affect website functionality.

Where required by law, we obtain consent before using nonessential tracking technologies.

Traditional “Do Not Track” browser signals do not necessarily change how our website operates. This is separate from legally recognized opt-out preference signals, such as Global Privacy Control, which we honor where applicable law requires.

7. Email and Communication Choices

You may unsubscribe from marketing emails using the unsubscribe instructions in the email or by contacting kenyattissurratt@kw.com.

To stop SMS messages, follow the instructions in the SMS Terms and Conditions above. An SMS opt-out will not be disregarded merely because a message concerns an appointment or service update.

When appropriate and permitted, we may use another contact method to respond to an active request or communicate about contractual or legal obligations.

8. How Long We Keep Information

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, provide requested services, maintain required real estate and business records, resolve disputes, and comply with legal obligations.

Retention depends on the type of information, our relationship with you, and applicable requirements.

We may retain limited consent and opt-out records to document compliance and ensure that we respect your communication preferences.

When information is no longer needed, we delete or de-identify it, or securely retain it until deletion is feasible, such as when it remains in restricted backup systems.

9. How We Protect Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, loss, or disclosure.

No website, electronic transmission, or storage system is completely secure. We cannot guarantee absolute security.

If you believe your information has been compromised in connection with our services, contact us promptly at kenyattissurratt@kw.com.

10. Your Privacy Rights

Depending on where you live, the laws that apply to our business, and the circumstances, you may have rights to:

• Learn whether we process your personal information.

• Request access to information we hold about you.

• Correct inaccurate information.

• Request deletion of personal information.

• Obtain a portable copy of certain information.

• Withdraw consent where processing relies on consent.

• Opt out of certain uses, including sale, targeted advertising, or qualifying profiling, where applicable.

• Limit certain uses or disclosures of sensitive information, where applicable.

• Receive information about disclosures to third parties.

• Appeal a decision concerning a privacy request, where applicable.

These rights may be subject to legal exceptions. For example, we may need to retain certain transaction records even after receiving a deletion request.

Making a request

Email kenyattissurratt@kw.com or write to the address in the Contact Us section. Describe the information or action you are requesting.

We may need to verify your identity or an authorized agent’s authority before acting. We will request only information reasonably necessary for that purpose and respond within the time required by applicable law.

If we cannot fulfill a request, we will explain the reason as required by law. Where an appeal right applies, you may appeal by emailing us with the subject line “Privacy Request Appeal.”

We will not unlawfully discriminate against you for exercising your privacy rights. You may also contact the relevant privacy regulator or your state attorney general.

11. Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from or market to children under 18.

If you believe a child has provided personal information to us, contact kenyattissurratt@kw.com. We will take appropriate steps to investigate and delete information where required.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, property platforms, or service providers. Their privacy practices are governed by their own policies.

Review those policies before providing personal information. We do not control the privacy or security practices of independently operated third-party websites.

13. International Processing

We operate in the United States. Depending on the providers used to deliver our services, personal information may be stored or processed in the United States or other countries.

Privacy laws in those countries may differ from those where you live. Where applicable law requires safeguards for international transfers, we will use the required safeguards.

14. Changes to This Privacy Policy

We may update this policy to reflect changes to our practices, services, or legal obligations. The revised version will display an updated “Last updated” date.

We will provide additional notice or obtain consent for material changes where required by law. Updating this policy does not, by itself, renew SMS consent or override an opt-out request.

15. Contact Us

For privacy questions, requests, or SMS support, contact:

Kenyattis Surratt

KS Elevated Living Realty Group

4790 Sultana Way Atlanta, GA 30331 United States

Email: kenyattissurratt@kw.com

Phone: (704) 674-9064